Privacy Policy

The controller responsible for processing personal data is Clearmotionix, Henriette-Herz-Platz 3, 10178 Berlin, Germany.

Contact:
Telephone: +49 30 33026156
Email: service@clearmotionix.world
Business hours: Monday-Friday, 9:00-17:00 CET

For requests that reference specific messages or orders, include approximate dates so we can locate files quickly.

We currently do not designate a statutory data protection officer in every scenario; if that changes, we will publish the name and reachability here and in our Impressum. Regardless, you can direct GDPR requests to the email address above and we will answer within statutory timelines unless complexity requires an extension we will explain.

This policy applies to visitors who read our informational content about nighttime routines, prospective clients evaluating consulting or education, current clients receiving deliverables, newsletter or waitlist subscribers where offered, and anyone who submits the contact form. It also covers technical interactions such as server handshakes that occur even when you only load a single page.

If you interact with us only through third-party platforms, additional policies from those platforms apply in parallel. We do not control how social networks or app stores process telemetry; please review their disclosures separately.

The Cookie Policy explains storage technologies in detail. The Terms of Use govern acceptable site behavior. The Refund Policy covers commercial return rules. Where those documents reference personal data, this Privacy Policy takes precedence for transparency obligations.

Capitalized terms such as "processing," "controller," and "processor" follow the meanings used in the GDPR unless we explicitly define them differently for clarity.

We operate a small studio that publishes general educational material about evening habits and may provide paid educational guidance or digital products. Processing falls into four buckets: delivering the website securely, responding to inquiries, running optional analytics or marketing with your consent, and meeting bookkeeping or legal duties.

We do not sell personal data as a line of business and we do not automate decisions that produce legal or similarly significant effects about you.

Depending on how you interact with us, we may process some or all of the following categories:

• Identity and contact data: name, email, phone numbers you supply, billing identifiers on invoices, and message content you type into forms.
• Relationship data: notes from calls or sessions, project timelines, consent logs for cookies or marketing, and preference flags stored in our productivity tools.
• Technical and usage data: IP address, approximate location inferred at regional level by infrastructure providers, browser type, operating system, referral URL, timestamps, error codes, and security telemetry.
• Cookie and device identifiers: first-party session tokens, analytics IDs, or advertising pixels activated only when you opt in.
• Payment metadata: transaction references, last four digits of cards as returned by payment processors, currency, VAT status where collected; we generally do not see full card numbers.

We avoid collecting special-category data defined in Article 9 GDPR unless you voluntarily include it and we have a documented lawful pathway; when in doubt we redact or delete such passages from long-term archives.

• Website operation and security relies on our legitimate interest to operate a dependable service (Article 6(1)(f) GDPR). This includes filtering abusive traffic, storing firewall logs, and testing backups.
• Pre-contractual and contractual steps such as answering pricing questions or fulfilling product delivery use Article 6(1)(b) when you initiate a purchase or bespoke engagement.
• Compliance with tax, trade, and court obligations uses Article 6(1)(c) where German or EU law mandates retention of commercial records.
• Optional analytics and marketing uses Article 6(1)(a) consent, which you manage through the cookie controls described in the Cookie Policy.
• Product improvement that does not rely on invasive profiling may use Article 6(1)(f), balanced against your rights; you may object where applicable.

When we rely on legitimate interests, we document the balancing test internally and provide you with an easy way to object if the processing is not essential to a contract or legal duty.

Most data arrives directly from you via forms, email, or signed documents. Automated sources include hosting dashboards that capture access attempts and analytics pixels you activate. Occasionally we receive forwarded introductions from partner studios; in those cases we confirm consent where appropriate before retaining contact details.

We share data only when a service provider needs it to work on our behalf and a data processing agreement or statutory authorization exists. Typical categories include hosting, transactional email, customer relationship tools, calendar scheduling, accounting, and optional analytics or ad platforms you enable. Providers receive instructions limited to their function; they may not repurpose data for their own marketing without a new legal basis.

We may disclose information to law enforcement when compelled by a lawful order narrowly scoped to the request, or to defend our legal rights in court. Where possible we notify you unless prohibited.

Some vendors maintain equipment in the United States, United Kingdom, or other territories. When personal data leaves the EEA, we rely on adequacy decisions where available, Standard Contractual Clauses approved by the European Commission, or supplementary measures described in vendor documentation. You may request copies of transfer safeguards relevant to your relationship with us; we provide summaries that reference the active SCC version.

General contact form entries are kept up to twenty-four months after the last substantive response unless a longer period is justified by an active project, unless legal claims require freezing relevant threads. Accounting records follow statutory German durations, often ten years for certain tax documents. Server logs roll off according to hosting defaults, generally under ninety days unless security teams suspend deletion during investigations.

Marketing consents are refreshed periodically; stale preferences are removed. Backup snapshots may briefly retain deleted entries until rotation completes; we overwrite backups on a rolling schedule.

We use transport-layer encryption for public pages served over HTTPS, layered passwords with manager tooling for staff accounts, and device posture rules for laptops accessing customer notes. Access to inboxes and calendars is limited to team members who need it for their role. Vendors undergo periodic reviews; critical incidents trigger notifications as required by law.

No method of storage is perfectly secure. If you suspect unauthorized access to information you shared with us, contact us immediately so we can investigate and coordinate remediation.

You may request confirmation whether we process your data, receive a copy in a portable format where technically feasible, ask for correction of inaccurate fields, demand deletion when no overriding retention duty exists, restrict processing while disputes are verified, object to certain legitimate-interest uses, and withdraw consent at any time without affecting prior lawful processing.

To exercise rights, email us with subject line "Data subject request" and describe the scope. We may ask for identity verification to prevent spoofing. You may complain to the Berlin Commissioner for Data Protection and Freedom of Information or, if you reside elsewhere, to the supervisory authority in your member state.

Content is designed for adults making household decisions. We do not knowingly market to children under sixteen without parental involvement. If you believe a minor submitted personal data without permission, notify us so we can delete appropriately, subject to statutory exceptions.

When we materially change this policy, we adjust the effective date listed in our internal change log and, where required, provide an additional notice through the cookie banner or email for registered users. Continued use after notice constitutes acceptance of reasonable administrative updates; substantial new processing triggers fresh consent where consent is the lawful basis.

For questions not resolved by this text, use the contact form or postal address above. For company disclosures required in Germany, see the Impressum.